Refund Policy

Overview

One Dollar Logo Maker offers digital logo products. Because you receive immediate access to files upon purchase, we have a limited refund policy. Please read this policy carefully before making a purchase.

When Refunds Are Granted

We may grant a refund only when all of the following apply:

• No logo file has been downloaded (no SVG, PDF, JPG, or other format downloaded).
• A technical issue on our side prevented you from accessing the product (e.g., link failure, server error).
• The refund request is made within 14 days of the original purchase.

Refund requests are reviewed case-by-case. We may ask for your order details and a brief description of the issue.

When Refunds Are Not Available

• After download: Once you have downloaded any logo file, the purchase is final and no refund will be issued.
• Exclusive logo purchases ($20): These are final and non-refundable once the transaction is complete.
• Change of mind: We do not offer refunds simply because you changed your mind after receiving the files.
• Subscription (e.g. Unlimited Monthly): Refunds for subscription fees are not offered for partial months; you may cancel before the next billing cycle.

How to Request a Refund

If you believe you qualify under this policy:

• Contact us within 14 days of purchase at support@onedollarlogomaker.com or via our Contact page.
• Include your order or transaction reference and a short explanation.
• We will respond within 5 business days. If approved, refunds are processed to the original payment method and may take 5–10 business days to appear.

Chargebacks

If you dispute a charge with your bank or card issuer without first contacting us, we may provide evidence of delivery and our refund policy. We encourage you to contact us first so we can resolve any issue directly.

Contact